Financial Wellbeing
Struggling with money? You don't have to deal with it alone.
We're here to help — no judgment, no complicated forms, just a real conversation about your situation.
You're not alone. Free and confidential support is available right now.
What's going on for you?
Tell us what's going on and we'll help you work out what to do next.
Not sure if this applies to you?
Call us on 1300 139 188 — it's free, confidential, and there's no wrong reason to call.
Financial stress is one of the hardest things to talk about.
A lot of people wait until things are really bad before they reach out. But getting some support early — even just a conversation — can make a real difference. You don't need to be in crisis to call us.
Whether it's a sudden emergency or a slow build-up of pressure, we can help you work out what to do next. We're here for both.
Our support is free, confidential, and available to anyone in the Goldfields Esperance Region — no referral needed.
What we can help with
We work with people in all kinds of financial situations. Here are some of the most common ones.
How we help
We don't just point you in the right direction — we sit with you and work through it.
Budgeting and financial planning
We'll sit down with you and look at your finances together. No judgment — just a practical conversation about what's coming in, what's going out, and what you can do about it.
Debt and crisis support
Whether it's credit cards, payday loans, or overdue bills — we can help you understand your options and work out a realistic path forward. If you need emergency support right now, we'll connect you with it.
Referrals and connections
We know the right people. If we can't help directly, we'll make sure you're connected with a financial counsellor, community organisation, or government service that can.
How to get help
It's straightforward. Here's what happens when you reach out.
Call or come in
You don't need to have everything figured out. Just tell us what's going on.
We'll listen
No rushing, no forms to fill in first. We'll take the time to understand your situation properly.
We'll work out next steps together
We'll give you clear, practical options — and it's up to you to decide what you want to do.
Office hours: Monday to Friday, 9am – 5pm. For urgent support outside hours, call 1800 007 007 (National Debt Helpline — free).
A few things worth knowing before you call.
It's completely free
There's no charge for any of our support. Ever.
It's confidential
What you tell us stays with us. We won't share your information without your permission.
No referral needed
You don't need a doctor, social worker, or anyone else to send you. Just call.
You don't need to be in crisis
If money is stressing you out, that's enough reason to call — you don't have to wait until things get worse.